Tumon, Guam, Honolulu, HI and Long Beach, N.Y. – September 30, 2014 – First Hawaiian Bank, Hawaii’s oldest and largest bank, has partnered with Planet Payment, Inc. (NASDAQ:PLPM), a leading provider of international and multi-currency payment processing services, to launch the MICROS Payment Gateway and Pay in Your Currency® with The Westin Resort Guam. Planet Payment’s MICROS Payment Gateway solution facilitates integrated payment support for the MICROS suite of enterprise hospitality and dining systems, as well as Planet Payment’s Pay in Your Currency® service.
The launch of the MICROS Payment Gateway in Guam is another example of Planet Payment’s commitment to delivering innovative hospitality payment solutions that help to streamline business operations, improve profitability and deliver a superior guest experience. Built by MICROS, Planet Payment’s MICROS Payment Gateway delivers a single, secure managed payment solution for hotels and restaurants using MICROS property management and MICROS point-of-sale systems. The MICROS Payment Gateway also provides the latest in security and fraud features including encryption and transaction tokenization to help ease the PCI burden on hotels.
Planet Payment’s Pay in Your Currency service, integrated into the MICROS Payment Gateway, enables hotels to provide their international guests with a superior, more personalized guest experience. With Pay in Your Currency, international guests are offered the choice to pay for their stay in the currency they know best – their own. According to the Guam Visitors Bureau, 2013 was Guam’s fourth best year for tourism in its history, with over 70% of all visitors originating from outside of the United States.1 Pay in Your Currency provides the hospitality industry in Guam with a new tool to cater to this important customer segment.
“Situated in the beautiful South Pacific, Guam has long been known as an incredible tourist destination, attracting visitors from across the globe,” said Toshi Doi, General Manager at The Westin Resort Guam. “We are committed to providing our international guests with the highest level of customer service and doing everything that we can to help them feel at home during their stay. Providing our guests with the choice to pay in their own currency is a perfect complement to our customer-centric philosophy.”
“The launch of the MICROS Payment Gateway and Pay in Your Currency with The Westin Resort Guam is a significant milestone in our long standing partnership with Planet Payment,” said Laura Dacanay, First Hawaiian Bank Senior Vice President and Guam and CMNI Region Manager. “We are excited about the opportunity to deliver superior payment solutions that help improve profitability and attract more international guests to our valued hotel and restaurant clients in Guam as well as Hawaii.”
“Planet Payment is proud to partner with First Hawaiian Bank to launch MICROS Payment Gateway with Pay in Your Currency in Guam,” said Drew Soinski, Managing Director of the Americas at Planet Payment. “Planet Payment understands the needs of the global hospitality merchant and we remain committed to delivering solutions that meet technical and business requirements of hoteliers in booming and growing tourist destinations across the globe. We’re excited to add Guam to the list of wonderful locales where hotel visitors can pay in the currency they know best – their own.”
About The Westin Resort GUAM
Situated on private white sand beach along Tumon Bay, The Westin Resort Guam showcases an executive and modern island design style providing a personal, instinctive and renewing stay ensuring that all our guests leave feeling better than when they arrived. Each of the 432 guestrooms offers the signature Heavenly Bed® and Heavenly® Bath incorporating Westin’s white tea scented amenities. Delight your palate at one of the seven on-site dining experiences or unwind at the hotel lobby bar for happy hour or a fresh cup of Starbucks coffee. Within walking distance to the luxurious shopping district and activities for all ages; The Westin Resort Guam is famed for being wonderfully family friendly. Renew your soul and bask in perennial summer weather on our private beach or dive to explore underwater sea life and coral reefs.
The Westin Resort Guam, for a better you.
About First Hawaiian
Founded in 1858, First Hawaiian Bank is Hawaii’s largest and oldest bank with 57 branches in Hawaii, three on Guam and two in the CNMI. It has been serving the Guam community for over 44 years since 1970. The bank has some $17.5 billion in assets and is consistently ranked in the top tier of U.S. banks. For over 156 years, First Hawaiian Bank has helped its customers find creative solutions for all of their financial needs.
About Planet Payment
Planet Payment is a leading provider of international payment processing and multi-currency processing services. We provide our services in 23 countries and territories across the Asia Pacific region, North America, the Middle East, Africa and Europe, primarily through our more than 60 acquiring bank and processor customers. Our point-of-sale and e-commerce services help merchants sell more goods and services to consumers, and together with our ATM services are integrated within the payment card transaction flow enabling our acquiring customers, their merchants and consumers to shop, pay, transact and reconcile payment transactions in multiple currencies, geographies and channels.
Planet Payment is headquartered in New York and has offices in Atlanta, Beijing, Bermuda, Delaware, Dubai, Dublin, London, Hong Kong, Mexico City, Shanghai and Singapore. Visit www.planetpayment.com for more information about the Company and its services.
Contact: Jill Raftery
First Hawaiian Bank
Contact: Lou Sanchez
The Westin Resort Guam
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